Shivashish Chatterjee, co-founder and Joint MD, DMI Finance said in the first wave of fintech (2016-18), start-ups were filling a gap which was not being addressed but now, in the next phase, fintech players will need to differentiate themselves and their offerings from other players.

By 2025, the customer would have become more discerning, will have more needs so the fintech startups would need to be prepared for that, Chatteree added, and there will also be large deep-pocketed behemoths so smaller startups would need to fight those back.

Source: LiveMint